Contact us

• Address

  
  
  Get directions

• Phone

  Reception
  
  
  Out of hours
  111

• Email

  smh.mc@nhs.net

• Online

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Opening times

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessible patient facilities

Shelley Manor and Holdenhurst Medical Centre was adapted with accessibility in mind when the original alterations were made to the property. A survey of the premises has been undertaken and additional improvements made to ensure that we continue to meet your needs. The facilities include; sloping path to the entrance of the building including a bell if you need to assistance; lowering of postal boxes, a lift; hearing loop; disable writing pack; large print practice leaflet and disabled toilet facilities. 

In conjunction with this, the staff are constantly mindful of your needs and are more than happy to assist you, so please ask. We hope that these improvements will ensure easy access for everyone visiting the surgery. However, should you encounter any difficulties whatsoever, please do not hesitate to speak with our practice manager or make use of our suggestion box so that we can investigate reasonable adjustments to make your visit more comfortable.

Parking 

You are welcome to use the car parking facilities at either site, there is limited parking at the rear of Holdenhurst Road Surgery so we do ask for your consideration when leaving your vehicles unattended so that others are not prevented from entering or exiting the car park.  This is particularly important for the doctors and nurses who may be called away from the surgery to attend to an emergency.  Please note that all vehicles are parked at the owners risk and the surgery cannot be held responsible for any loss or damage that may occur.

Related information

Appointments

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